Your Pension - Your Future 

Your final salary pension


If you’ve left the Scheme but haven’t yet retired, you’re classed as a deferred member. Neither you nor Zurich will be contributing to the pension Scheme. 

If you have final salary benefits from your membership of:

  • Eagle Star
  • Allied Dunbar
  • Zurich Insurance
  • Tier 2000, and;
  • ZPensionBuilder

This is the place for you.

Don't know where you should be? Go to the 'Not sure?' section to make sure you’re in the right place.

Your deferred benefits will be payable from your Normal Retirement Date (NRD) and are calculated using your pensionable service and pensionable salary at your date of leaving the Company. You can find details of your NRD by logging into your online account or on the statement you were sent when you left the Scheme. 

You can’t usually take your pension earlier than the Normal Minimum Pension Age (NMPA) set out in legislation. The NMPA is currently age 55 and will increase to age 57 from 6 April 2028.  However some members have a Protected Pension Age which means they can take their pension from age 50. 

  • Generate retirement (early, normal and late) and transfer quotes. The transfer value can be run as often as you like and generally will change (up or down) every month with market factors and age
  • Complete your lump sum nomination form (and also your partner nomination form, if applicable)
  • Progress your Zurich benefits into payment once you get within 6 months of your chosen retirement date/age
  • Update your contact details

If you’d like to know more about taking your pension benefits, please contact Zurich on zpenteam@uk.zurich.com.

As well as a pension for life, you also get the option to take a tax-free lump sum when you retire. Under current legislation, you have to take any tax-free lump sum at the same time as you take your pension.

When you are a deferred member, your benefits will be waiting for you when you’re ready to take them.  This will normally be from NMPA (see above), although some members have a Protected Pension Age which means they can take their pension from age 50. When it comes to taking your benefits you can:

  • claim your benefits when you reach your Normal Retirement Age – log into your online account to check
  • claim your benefits early
  • postpone taking your benefits when you reach Normal Retirement Age
  • transfer your benefits to another pension scheme

You may wish to seek independent financial advice before you decide to claim or transfer your benefits. You should also check out the warning signs of pension scams to make sure you're not being targeted before agreeing to any transfers.

It's easy - simply log in to your account and request a quote at the age or date you think you may take your pension.

Once you've run the quote online, you'll be able to set the level of tax-free cash you'd like to take and see the impact on your annual pension.

If you are thinking about transferring out, or you'd like a transfer quote, you can find out more information on the thinking of transferring out page.

To set up your pension benefits, we need to see copies of one item from List A (this must show your signature) and one from List B (showing your name and current address):

List A:

Driving licence

Passport

Building society book

List B:

Utility bill

Bank statement

Credit card bill

You can find out more in this guide, including when you may need to take financial advice and how to find a financial adviser.

When you ‘nominate’ someone, you let the Trustee know you’d like them to receive any benefits payable on your death.

There are two separate Nomination Forms — The Lump Sum Nomination Form and The Partner’s Pension Nomination Form.

You can find more information about these in your Member Guide, which is currently being updated and will be available soon. Please contact the ZPen team if you have any questions in the meantime by emailing zpenteam@uk.zurich.com or by calling 0800 232 1915. Please select option 3 if you choose to call us. 

Log in to or register for an online account to complete or update your Nominations.

More information on the benefits payable on death after leaving, but before taking your benefits, can be found in the summary of the different tiers which you can find on the right-hand side of the page.

Does my deferred pension increase in value until it's paid out?

Yes, your deferred pension will increase between you leaving the scheme and taking your benefits, but the level of increase will depend on which of the legacy final salary tiers you have benefits in.

You can find out more information in the summary of the different tiers on the right hand side of the page. 

Your final salary + ZCB Member Guide

We are currently updating this guide for those with final salary benefits, including those who have both final salary and ZCashBuilder benefits.

In the meantime, go to the Guides page to read the existing Member Guide. 

If you have any questions about your benefits, you can contact the ZPen team by: