Your Pension - Your Future
Useful contacts and links
MoneyHelper
The government's MoneyHelper service works to make money matters - including pensions and retirement - accessible and understandable for everyone. It provides independent and impartial information about workplace pensions, personal and stakeholder schemes, and the State Pension.
A free and impartial government service that offers help to individuals with defined contribution, or money purchase, pension benefits, aged 50 or over. PensionWise is there to offer guidance on the options available to you when considering how to take your pension benefits. You can visit the Pension Wise website to book an appointment or to find out more.
Find out how much your State Pension is expected to be.
You can arrange your individual guidance appointment with WTW by contacting them on zurichguidance@wtwco.com.
The DirectGov website has information on retirement planning and the State Pension, along with age-specific information and interactive tools for people who want to plan for their retirement.
Contact us
If you have any questions or concerns about your ZPen benefits, please get in touch with us.
Email:
- zpenteam@uk.zurich.com (for final salary members and final salary + ZCashBuilder (ZCB) members)
- zcashbuilderteam@railpen.com (for ZCashBuilder (ZCB) members only)
- zurichteam@railpen.com (for pensioners only)
Phone: 0800 232 1915
Post: Zurich Pensions Team, Railpen, PO Box 377, Darlington, County Durham DL3 6XY
None of the information given on this website can give you legal rights or benefits that differ from those provided in the Trust Deed and Rules. In the case of uncertainty or conflict between the content on this website and the Trust Deed and Rules, the Trust Deed and Rules (as amended from time to time) will prevail.
You should consider taking independent financial advice on your options in relation to your benefits under the Scheme. Neither the Scheme Trustee (Zurich Financial Services UK Pension Trustee Limited) nor any member of the Zurich Group (i.e. Zurich Insurance Group Ltd - registered in Switzerland with number CH-020.3.023.089-6 and its direct and indirect subsidiaries) are able to provide you with financial advice or accept any liability for any decision you make with regards to your retirement options.