Your Pension - Your Future

Support

The world of pensions can be daunting.

But don’t worry – we’re here to support you throughout your membership, towards your future and during retirement.

Here you can find useful definitions, links and answers to common questions to help you navigate through your pensions journey more easily.

Click on the links below in 'Also in this section' to find the information you need.

Need financial advice?

When it comes to your pension, you may want to seek independent financial advice.

Retirement may seem a long way off, but planning now makes sense because pensions are a long-term investment and retirement can mean a significant change in lifestyle.

You can find general advice about pensions and appointing an independent financial adviser at MoneyHelper and the Financial Conduct Authority.

Also in this section

Webinars

Check out the range of webinars we have available.

Pension scams

Don't let a scammer take your well-deserved pension for themselves.

Useful contacts and links

Find contacts in the pension industry you may need.

Your Trustees

Meet the members of the Trustee Board.

Scheme history

Discover more about the history of the Scheme.

Contact us

Need specific information about your pension?

Get in touch
zpenteam@uk.zurich.com (final salary and final salary + ZCB) zcashbuilderteam@railpen.com (ZCB)
zurichteam@railpen.com (Pensioners)
0800 232 1915 (option 1 - pensioners, option 2 - ZCashBuilder, option 3 - final salary)
Zurich Pensions Team, Railpen, PO Box 377, Darlington, County Durham, DL3 6XY

None of the information given on this website can give you legal rights or benefits that differ from those provided in the Trust Deed and Rules. In the case of uncertainty or conflict between the content on this website and the Trust Deed and Rules, the Trust Deed and Rules (as amended from time to time) will prevail.

You should consider taking independent financial advice on your options in relation to your benefits under the Scheme. Neither the Scheme Trustee (Zurich Financial Services UK Pension Trustee Limited) nor any member of the Zurich Group (i.e. Zurich Insurance Group Ltd - registered in Switzerland with number CH-020.3.023.089-6 and its direct and indirect subsidiaries) are able to provide you with financial advice or accept any liability for any decision you make with regards to your retirement options.